Testimonials
Customer Testimonials
As you can see below, START PAC has a history of supplying high-quality ground power solutions and backing them up with unparalleled after-sales support for the product’s lifetime.
We proudly stand by our products and customer support, so you know you can buy confidently when you choose START PAC.
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★★★★★
@username
Hello Start PAC team,I just wanted to send y’all a quick thank you note. I’m a contract pilot and run my own LLC, last night I had a flight to a very remote part of south west Texas to drop off some passengers. I got everyone unloaded and on their way, went to start the plane back up to fly back home, and realized I had a totally dead battery…. No FBO, no one else on the field, no rental cars and no Ubers… 11pm on a Monday night…not good. However, I used one of your devices and got the plane started, and made it home to my family as intended. I would have been SOL if it were not for your device, more than likely sleeping in the plane until morning (which would not have worked as weather was moving in). I just wanted to say thank you for literally saving my bacon with your device last night and getting me on my way, I was able to get everything up and going all on my own thanks to the simplicity in operation and excellent engineering that go into your products. Keep doing what you are doing!!!Thanks again.
★★★★★
@username
“Thanks for the super-fast turnaround!!! We just received our Li2700QC Twin Pac. Cheers!”
★★★★★
@username
“Well, I’m Bloody well amazed! I ordered the START PAC 53025 from you last Wednesday your time and received the unit within 7 days (after you had to make it) half way around the world!”
★★★★★
@username
“You guys are awesome Eve, thanks for my Li2800QC!”
★★★★★
@username
“Good morning, Eve, we enjoy your Start Pac power supply 53300 in the shop so much we would like 2 more. I would like them set up just like the last one on the attached invoice from June. You guys rock!”
★★★★★
@username
“The 6028QC is just a great unit, we’ve used it for 5 years without any issue ever and we love it!”
★★★★★
@username
“Hi Eve, the 13 x 3328 Specials came in and are now in the field. There are a lot of happy people out there and I wanted to pass along my thanks for that first shipment. START PAC is a great company to work with!”
★★★★★
@username
“Thank you & great service. I certainly will let you know when I need another 53300.”
★★★★★
@username
“I thank you all for the help and I want to let you know is a pleasure working with START PAC and also is a pleasure working with each one of you, you are all excellent human beings and out 3370RR locomotive jump starter is awesome!”
★★★★★
@username
“Hi Eve, the 13 x 3328 Specials came in and are now in the field. There are a lot of happy people out there and I wanted to pass along my thanks for that first shipment. START PAC is a great company to work with!”
★★★★★
@username
“Hello Eve, thank you very much and I’m beyond pleased with such detailed answers from your side. That is excellent customer service! I thank you very much for your very fast replies and the friendly service and the expeditious shipping of our Li2800QC!”
★★★★★
@username
“Thanks for your prompt reply. Honestly, I’m very surprised of your knowledge on the Phenom, congratulations! Do you have any idea, that actually none of the other companies, offering similar products, don’t even know what Phenom or Eclipse are, don’t even mention voltage, etc.? Its really a pleasure to speak with someone who knows their stuff, such a rare thing nowadays. Thank you once again for being so knowledgeable, it’s a pleasure to communicate with you. Have a nice evening and thank you for my Li2600QC it is a great little engine starter!”
★★★★★
@username
“Great company to work with, super knowledgeable staff and the owner actually assisted me herself, wow! I love my 53200 power supply, works perfectly for my Lear jet! Can’t recommend them enough.”
★★★★★
@username
“Thanks for your prompt reply. Honestly, I’m very surprised of your knowledge on the Phenom, congratulations! Do you have any idea, that actually none of the other companies, offering similar products, don’t even know what Phenom or Eclipse are, don’t even mention voltage, etc.? Its really a pleasure to speak with someone who knows their stuff, such a rare thing nowadays. Thank you once again for being so knowledgeable, it’s a pleasure to communicate with you. Have a nice evening and thank you for my Li2600QC it is a great little engine starter!”
★★★★★
@username
“Great company to work with, super knowledgeable staff and the owner actually assisted me herself, wow! I love my 53200 power supply, works perfectly for my Lear jet! Can’t recommend them enough.”
★★★★★
@username
“I’ve tried a few different ground support equipment products and have been basically disappointed almost every time. Most sales people promise the world and actually don’t even know what they are talking about. START PAC should teach other companies how to run, these guys know the industry better than any other company I’ve used combined. I love my GREEN machine for our operation! I even joked with the owner that I’d like to buy the company and she said she’d let me know lol.”
★★★★★
@username
“Best thing I ever bought for my MD500! I never fly without my Start Pac PRO. Haven’t been stranded since. Great company that actually cares, refreshing.”
★★★★★
@username
“There are other options out there with okay reputations but my experience with START PAC eclipsed them all with their knowledge and funnily enough we have an Eclipse, my 53300 is perfect! Great product and great staff!”
★★★★★
@username
“Thank you for your immediate response – but I remember this when I bought the unit. Very Impressive. We have met at a couple of shows. The SUPER PAC 2326QC/105 is a great piece of kit.”
★★★★★
@username
“Hi Eve, Thank you so much. It is such a pleasure to be able to work with such professional companies, like yourselves. We love our 6028QC & trolley set. All the best. Cheers”
★★★★★
@username
“I LOVE Jim!!! He’s Awesome and very helpful! My 3326QC/300 works perfectly for my Phenom 300 fleet!”
★★★★★
@username
“Thanks Eve, hope your well, gotta love Start Pac! I just sold my jet for a new Citation and your life time trade in program saved me money and got me the new START PAC 3326QC/400 and its awesome!”
★★★★★
@username
“You are a great company to work with, I am so glad I found you guys. Many companies don’t care about customer service anymore and their salespeople just want to meet their sales numbers, but your team is extraordinary and actually are informed and care! I love my 3326 Special.”
★★★★★
@username
“Hi Ramona, the customer called and said he loves the new 3326QC/50 GPU. He said it works perfectly and it is really easy to use. Thanks for making such a good product!”
★★★★★
@username
“Everyone loves the Li2800QC units we have now, thank you.”
★★★★★
@username
“I recently ordered a START PAC 3328QC/300 for our additional aircraft. The Item arrived well ahead of projected dates and as you are probably aware exactly what we have become accustomed to quality wise from your company. Oh, it’s a compliment in the biggest way. That kind of service isn’t found anywhere anymore hardly.”
★★★★★
@username
“Hi there Eve. Hope all is well. I just wanted to send an email through to you expressing my gratitude for helping us on such short notice with the repairs on Monday morning. You have an extremely professional and knowledgeable team that is working with you. I was not expecting such hospitality when we first arrived. The team was eager to help in any way they could and with unmatchable turnaround speed. I will definitely recommend your product to everyone. Please would you extend my thanks to the necessary team members for repairing my 3328 Special.”
★★★★★
@username
“I appreciate you reaching out. That 214RR locomotive jump starter START PAC unit has been a life saver – best piece of equipment we own.”
★★★★★
@username
“I had a friend who tried to buy my Li2600QC from me because he loved it for his Phenom and I told him he had enough money to go buy his own, so he did lol, great product and company!”
★★★★★
@username
“As an Ag flyer, when it is time for flying season, my Li2800QC has been perfect for my Thrush! The people at START PAC are the best I’ve come across!”
★★★★★
@username
“I love how his company under promises and over delivers every single time. Everything I have ever purchased from them in the last 10 years has performed better than expected, every single time! Great product, great company, and even greater support!”
★★★★★
@username
“The indescribably tiny Start Pac 53025 power supply is perfect for my SR22 updates! Great company and superb service!”
@username
Dear Start Pac,
I wanted to take a moment to personally thank you for the Start Pac Model 3326XL Special. It has proven to be an outstanding unit for our fleet of AW-169 helicopters.
The performance, reliability, and ease of use of the 3326XL Special have exceeded our expectations. It’s powerful enough to handle the electrical demands of the AW-169 and has quickly become an essential part of our ground support operations. This unit saves us time, protects our onboard systems, and gives us the confidence we need in the field.
Thank you again for your support and for providing such a high-quality product. We appreciate it.
I wanted to take a moment to personally thank you for the Start Pac Model 3326XL Special. It has proven to be an outstanding unit for our fleet of AW-169 helicopters.
The performance, reliability, and ease of use of the 3326XL Special have exceeded our expectations. It’s powerful enough to handle the electrical demands of the AW-169 and has quickly become an essential part of our ground support operations. This unit saves us time, protects our onboard systems, and gives us the confidence we need in the field.
Thank you again for your support and for providing such a high-quality product. We appreciate it.
@username
Hello Start PAC team,I just wanted to send y’all a quick thank you note. I’m a contract pilot and run my own LLC, last night I had a flight to a very remote part of south west Texas to drop off some passengers. I got everyone unloaded and on their way, went to start the plane back up to fly back home, and realized I had a totally dead battery…. No FBO, no one else on the field, no rental cars and no Ubers… 11pm on a Monday night…not good. However, I used one of your devices and got the plane started, and made it home to my family as intended. I would have been SOL if it were not for your device, more than likely sleeping in the plane until morning (which would not have worked as weather was moving in). I just wanted to say thank you for literally saving my bacon with your device last night and getting me on my way, I was able to get everything up and going all on my own thanks to the simplicity in operation and excellent engineering that go into your products. Keep doing what you are doing!!!Thanks again.
@username
“Thanks for the super-fast turnaround!!! We just received our Li2700QC Twin Pac. Cheers!”
@username
“Thanks, MS. Storm! Just when you think you’ve learned a lot about a subject, you meet an expert who opens your eyes, and you learn something unexpectedly new. I love my new START PAC PRO.”
@username
“Well, I’m Bloody well amazed! I ordered the START PAC 53025 from you last Wednesday your time and received the unit within 7 days (after you had to make it) half way around the world!”
@username
“Thank you for your immediate response – but I remember this when I bought the unit. Very Impressive. We have met at a couple of shows. The SUPER PAC 2326QC/105 is a great piece of kit.”
@username
“You guys are awesome Eve, thanks for my Li2800QC!”
@username
“Hi Eve, Thank you so much. It is such a pleasure to be able to work with such professional companies, like yourselves. We love our 6028QC & trolley set. All the best. Cheers”
@username
“I LOVE Jim!!! He’s Awesome and very helpful! My 3326QC/300 works perfectly for my Phenom 300 fleet!”
@username
“Ramona, I want to thank you and your company for the quick turn around on our Start Pac Li2000QC. We used it today for most of the day with not so much as a hiccup. You guys do great and Thank you!”
@username
“Good morning, Eve, we enjoy your Start Pac power supply 53300 in the shop so much we would like 2 more. I would like them set up just like the last one on the attached invoice from June. You guys rock!”
@username
“The 6028QC is just a great unit, we’ve used it for 5 years without any issue ever and we love it!”
@username
“Hi Eve, the 13 x 3328 Specials came in and are now in the field. There are a lot of happy people out there and I wanted to pass along my thanks for that first shipment. START PAC is a great company to work with!”
@username
“Thank you & great service. I certainly will let you know when I need another 53300.”
@username
“I thank you all for the help and I want to let you know is a pleasure working with START PAC and also is a pleasure working with each one of you, you are all excellent human beings and out 3370RR locomotive jump starter is awesome!”
@username
“Hello Eve, thank you very much and I’m beyond pleased with such detailed answers from your side. That is excellent customer service! I thank you very much for your very fast replies and the friendly service and the expeditious shipping of our Li2800QC!”
@username
“Thanks for your prompt reply. Honestly, I’m very surprised of your knowledge on the Phenom, congratulations! Do you have any idea, that actually none of the other companies, offering similar products, don’t even know what Phenom or Eclipse are, don’t even mention voltage, etc.? Its really a pleasure to speak with someone who knows their stuff, such a rare thing nowadays. Thank you once again for being so knowledgeable, it’s a pleasure to communicate with you. Have a nice evening and thank you for my Li2600QC it is a great little engine starter!”
@username
“Great company to work with, super knowledgeable staff and the owner actually assisted me herself, wow! I love my 53200 power supply, works perfectly for my Lear jet! Can’t recommend them enough.”
@username
“I’ve tried a few different ground support equipment products and have been basically disappointed almost every time. Most sales people promise the world and actually don’t even know what they are talking about. START PAC should teach other companies how to run, these guys know the industry better than any other company I’ve used combined. I love my GREEN machine for our operation! I even joked with the owner that I’d like to buy the company and she said she’d let me know lol.”
@username
“Best thing I ever bought for my MD500! I never fly without my Start Pac PRO. Haven’t been stranded since. Great company that actually cares, refreshing.”
@username
“There are other options out there with okay reputations but my experience with START PAC eclipsed them all with their knowledge and funnily enough we have an Eclipse, my 53300 is perfect! Great product and great staff!”
@username
“You are a great company to work with, I am so glad I found you guys. Many companies don’t care about customer service anymore and their salespeople just want to meet their sales numbers, but your team is extraordinary and actually are informed and care! I love my 3326 Special.”
@username
“Thanks Eve, hope your well, gotta love Start Pac! I just sold my jet for a new Citation and your life time trade in program saved me money and got me the new START PAC 3326QC/400 and its awesome!”
@username
“Hi Ramona, the customer called and said he loves the new 3326QC/50 GPU. He said it works perfectly and it is really easy to use. Thanks for making such a good product!”
@username
“Everyone loves the Li2800QC units we have now, thank you.”
@username
“I recently ordered a START PAC 3328QC/300 for our additional aircraft. The Item arrived well ahead of projected dates and as you are probably aware exactly what we have become accustomed to quality wise from your company. Oh, it’s a compliment in the biggest way. That kind of service isn’t found anywhere anymore hardly.”
@username
“Hi there Eve. Hope all is well. I just wanted to send an email through to you expressing my gratitude for helping us on such short notice with the repairs on Monday morning. You have an extremely professional and knowledgeable team that is working with you. I was not expecting such hospitality when we first arrived. The team was eager to help in any way they could and with unmatchable turnaround speed. I will definitely recommend your product to everyone. Please would you extend my thanks to the necessary team members for repairing my 3328 Special.”
@username
“I appreciate you reaching out. That 214RR locomotive jump starter START PAC unit has been a life saver – best piece of equipment we own.”
@username
“I had a friend who tried to buy my Li2600QC from me because he loved it for his Phenom and I told him he had enough money to go buy his own, so he did lol, great product and company!”
@username
“As an Ag flyer, when it is time for flying season, my Li2800QC has been perfect for my Thrush! The people at START PAC are the best I’ve come across!”
@username
“The indescribably tiny Start Pac 53025 power supply is perfect for my SR22 updates! Great company and superb service!”
@username
“I love how his company under promises and over delivers every single time. Everything I have ever purchased from them in the last 10 years has performed better than expected, every single time! Great product, great company, and even greater support!”
@username
Hello Start PAC team,I just wanted to send y’all a quick thank you note. I’m a contract pilot and run my own LLC, last night I had a flight to a very remote part of south west Texas to drop off some passengers. I got everyone unloaded and on their way, went to start the plane back up to fly back home, and realized I had a totally dead battery…. No FBO, no one e
@username
Hello Start PAC team,I just wanted to send y’all a quick thank you note. I’m a contract pilot and run my own LLC, last night I had a flight to a very remote part of south west Texas to drop off some passengers. I got everyone unloaded and on their way, went to start the plane back up to fly back home, and realized I had a totally dead battery…. No FBO, no one else on the field, no rental cars and no Ubers… 11pm on a Monday night…not good. However, I used one of your devices and got the plane started, and made it home to my family as intended. I would have been SOL if it were not for your device, more than likely sleeping in the plane until morning (which would not have worked as weather was moving in)
@username
Hello Start PAC team,I just wanted to send y’all a quick thank you note. I’m a contract pilot and run my own LLC, last night I had a flight to a very remote part of south west Texas to drop off some passengers. I got everyone unloaded and on their way, went to start the plane back up to fly back home, and realized I had a totally dead battery…. No FBO, no one else on the field, no rental cars and no Ubers… 11pm on a Monday night…not good. However, I used one of your devices and got the plane started, and made it home to my family as intended. I would have been SOL if it were not for your device, more than likely sleeping in the plane until morning (which would not have worked as weather was moving in)
@username
Hello Start PAC team,I just wanted to send y’all a quick thank you note. I’m a contract pilot and ru
@username
Hello Start PAC team,I just wanted to send y’all a quick thank you note. I’m a contract pilot and run my own LLC, last night I had a flight to a very remote part of south west Texas to drop off some passengers. I got everyone unloaded and on their way, went to start the plane back up to fly back home, and realized I had a totally dead battery…. No FBO, no one else on the field, no rental cars and no Ubers… 11pm on a Monday night…not good. However, I used one of your devices and got the plane started, and made it home to my family as intended. I would have been SOL if it were not for your device, more than likely sleeping in the plane until morning (which would not have worked as weather was moving in)
@username
Hello Start PAC team,I just wanted to send y’all a quick thank you note. I’m a contract pilot and run my own LLC, last night I had a flight to a very remote part of south west Texas to drop off some passengers. I got everyone unloaded and on their way, went to start the plane back up to fly back home, and realized I had a totally dead battery…. No FBO, no one else on the field, no rental cars and no Ubers… 11pm on a Monday night…not good. However, I used one of your devices and got the plane started, and made it home to my family as intendn
@username
Hello Start PAC team,I just wanted to send y’all a quick thank you note. I’m a contract pilot and run my own LLC, last night I had a flight to a very remote part of south west Texas to drop off some passengers. I got everyone unloaded and on their way, went to start the plane back up to fly back home, and realized I had a totally dead battery…. No FBO, no one e
@username
Hello Start PAC team,I just wanted to send y’all a quick thank you note. I’m a contract pilot and run my own LLC, last night I had a flight to a very remote part of south west Texas to drop off some passengers. I got everyone unloaded and on their way, went to start the plane back up to fly back home, and realized I had a totally dead battery…. No FBO, no one else on the field, no rental cars and no Ubers… 11pm on a Monday night…not good. However, I used one of your devices and got the plane started, and made it home to my family as intended. I would have been SOL if it were not for your device, more than likely sleeping in the plane until morning (which would not have worked as weather was moving in)
@username
Hello Start PAC team,I just wanted to send y’all a quick thank you note. I’m a contract pilot and run my own LLC, last night I had a flight to a very remote part of south west Texas to drop off some passengers. I got everyone unloaded and on their way, went to start the plane back up to fly back home, and realized I had a totally dead battery…. No FBO, no one else on the field, no rental cars and no Ubers… 11pm on a Monday night…not good. However, I used one
@username
Hello Start PAC team,I just wanted to send y’all a quick th
@username
Hello Start PAC team,I just wanted to send y’all a quick thank you note. I’m a contract pilot and run my own LLC, last night I had a flight to a very remote part of south west Texas to drop off some passengers. I got everyone unloaded and on their way, went to start the plane back up to fly back home, and realized I had a totally dead battery…. No FBO, no one else on the field, no rental cars and no Ubers… 11pm on a Monday night…not good. However, I used one of your devices and got the plane started, and made it home to my family as intended. I would have been SOL if it were not for your device, more than likely sleeping in the plane until morning (which would not have worked as weather was moving in)
@username
Hello Start PAC team,I just wanted to send y’all a quick thank you note. I’m a contract pilot and run my own LLC, last night I had a flight to a very remote part of south west Texas to drop off some passengers. I got everyone unloaded and on their way, went to start the plane back up to fly back home, and realized I had a totally dead battery…. No FBO, no one else on the field, no rental cars and no Ubers… 11pm on a Monday night…not good. However, I used one of your devices and got the plane started, and made it home to my family as intended. I would have been SOL if it were not for your device, more than likely sleeping in the plane until morning (which would not have worked as weather was moving in)
