START PAC Customer Testimonials

As you can see below, START PAC has a history of not only supplying high quality ground power solutions, but backing it up with unparalleled after sales support for the life time of the product.

We proudly stand by our products and our customer support, so you know that you can buy with confidence when you choose START PAC.

★★★★★

“We are extremely pleased with all the Start Pac products and we will be looking to increase more Start Pac products later… and once again, thanks again for your service, its amazing what a telephone call can do, love your work”

Darryl C., Logistics Supervisor

★★★★★

“Thanks for the super-fast turnaround!!! We just received our Li2700QC Twin Pac. Cheers!”

Cole C., Maintenance Manager

★★★★★

“Thanks, MS. Storm! Just when you think you’ve learned a lot about a subject, you meet an expert who opens your eyes, and you learn something unexpectedly new. I love my new START PAC PRO.”

Jeff P.

★★★★★

“Well, I’m Bloody well amazed! I ordered the START PAC 53025 from you last Wednesday your time and received the unit within 7 days (after you had to make it) half way around the world!”

Dan L.

★★★★★

“Thank you for your immediate response – but I remember this when I bought the unit. Very Impressive. We have met at a couple of shows. The SUPER PAC 2326QC/105 is a great piece of kit.”

William R.

★★★★★

“You guys are awesome Eve, thanks for my Li2800QC!”

Martin H.

★★★★★

“Hi Eve, Thank you so much. It is such a pleasure to be able to work with such professional companies, like yourselves. We love our 6028QC & trolley set. All the best. Cheers”

D. S.

★★★★★

“Ramona, I want to thank you and your company for the quick turn around on our Start Pac Li2000QC. We used it today for most of the day with not so much as a hiccup. You guys do great and Thank you!”

Ken H.

★★★★★

“I LOVE Jim!!! He’s Awesome and very helpful! My 3326QC/300 works perfectly for my Phenom 300 fleet!”

Matt M.

★★★★★

“Good morning, Eve, we enjoy your Start Pac power supply 53300 in the shop so much we would like 2 more. I would like them set up just like the last one on the attached invoice from June. You guys rock!”

Chuck S.

★★★★★

“Thanks Eve, hope your well, gotta love Start Pac! I just sold my jet for a new Citation and your life time trade in program saved me money and got me the new START PAC 3326QC/400 and its awesome!”

Alex E.

★★★★★

“The 6028QC is just a great unit, we’ve used it for 5 years without any issue ever and we love it!”

Byron T.

★★★★★

“You are a great company to work with, I am so glad I found you guys. Many companies don’t care about customer service anymore and their salespeople just want to meet their sales numbers, but your team is extraordinary and actually are informed and care! I love my 3326 Special.”

Kim D.

★★★★★

“Hi Eve, the 13 x 3328 Specials came in and are now in the field. There are a lot of happy people out there and I wanted to pass along my thanks for that first shipment. START PAC is a great company to work with!”

Martin P.

★★★★★

“Hi Ramona, the customer called and said he loves the new 3326QC/50 GPU. He said it works perfectly and it is really easy to use. Thanks for making such a good product!”

Adrian G.

★★★★★

“Thank you & great service. I certainly will let you know when I need another 53300.”

Jake M.

★★★★★

“Everyone loves the Li2800QC units we have now, thank you.”

Pete F.

★★★★★

“I thank you all for the help and I want to let you know is a pleasure working with START PAC and also is a pleasure working with each one of you, you are all excellent human beings and out 3370RR locomotive jump starter is awesome!”

Roberto O.

★★★★★

“I recently ordered a START PAC 3328QC/300 for our additional aircraft. The Item arrived well ahead of projected dates and as you are probably aware exactly what we have become accustomed to quality wise from your company. Oh, it’s a compliment in the biggest way. That kind of service isn’t found anywhere anymore hardly.”

Brett R.

★★★★★

“Hello Eve, thank you very much and I’m beyond pleased with such detailed answers from your side. That is excellent customer service! I thank you very much for your very fast replies and the friendly service and the expeditious shipping of our Li2800QC!”

Jimmy K.

★★★★★

“Hi there Eve. Hope all is well. I just wanted to send an email through to you expressing my gratitude for helping us on such short notice with the repairs on Monday morning. You have an extremely professional and knowledgeable team that is working with you. I was not expecting such hospitality when we first arrived. The team was eager to help in any way they could and with unmatchable turnaround speed. I will definitely recommend your product to everyone. Please would you extend my thanks to the necessary team members for repairing my 3328 Special.”

Jackson K.

★★★★★

“Thanks for your prompt reply. Honestly, I’m very surprised of your knowledge on the Phenom, congratulations! Do you have any idea, that actually none of the other companies, offering similar products, don’t even know what Phenom or Eclipse are, don’t even mention voltage, etc.? Its really a pleasure to speak with someone who knows their stuff, such a rare thing nowadays. Thank you once again for being so knowledgeable, it’s a pleasure to communicate with you. Have a nice evening and thank you for my Li2600QC it is a great little engine starter!”

Frank D.

★★★★★

“I appreciate you reaching out. That 214RR locomotive jump starter START PAC unit has been a life saver – best piece of equipment we own.”

Brandon S.

★★★★★

“Great company to work with, super knowledgeable staff and the owner actually assisted me herself, wow! I love my 53200 power supply, works perfectly for my Lear jet! Can’t recommend them enough.”

Bill W.

★★★★★

“I had a friend who tried to buy my Li2600QC from me because he loved it for his Phenom and I told him he had enough money to go buy his own, so he did lol, great product and company!”

James R.

★★★★★

“I’ve tried a few different ground support equipment products and have been basically disappointed almost every time. Most sales people promise the world and actually don’t even know what they are talking about. START PAC should teach other companies how to run, these guys know the industry better than any other company I’ve used combined. I love my GREEN machine for our operation! I even joked with the owner that I’d like to buy the company and she said she’d let me know lol.”

J. Thomas

★★★★★

“As an Ag flyer, when it is time for flying season, my Li2800QC has been perfect for my Thrush! The people at START PAC are the best I’ve come across!”

Brian P.

★★★★★

“Best thing I ever bought for my MD500! I never fly without my Start Pac PRO. Haven’t been stranded since. Great company that actually cares, refreshing.”

Alan H.

★★★★★

“I love how his company under promises and over delivers every single time. Everything I have ever purchased from them in the last 10 years has performed better than expected, every single time! Great product, great company, and even greater support!”

James W.

★★★★★

“There are other options out there with okay reputations but my experience with START PAC eclipsed them all with their knowledge and funnily enough we have an Eclipse, my 53300 is perfect! Great product and great staff!”

Amy A.

★★★★★

“The indescribably tiny Start Pac 53025 power supply is perfect for my SR22 updates! Great company and superb service!”

Olaf S.

★★★★★

“We needed a compact RELIABLE starting unit to carry when we fly into remote locations all over the world in our Citation and the Start Pac Li2800QC is PERFECT! Thank you, Start Pac team, you guys are the best in the business!”

J. Michaelson

★★★★★

“We run a busy rail yard and need to be able to start all kinds of locomotive engines up to 6000 HP several times a day, the 3370RR has made us more efficient and kept my staff safer. Great American product and incredible service!”

Jimmy J.

★★★★★

“Being a fairly new pilot taking possession of my Vision jet, I wanted to be sure I had whatever I needed to take care of my new plane. The Start Pac team took as much as I needed to feel comfortable with the best Start Pac units that met my requirements and actually undersold me, I thought I needed to spend a lot more on equipment (according to a couple of other companies’ sales people’s recommendations) but I got the perfect Start Pac GPU 3328QC/300 which works perfectly. It’s great to work with an ethical educated team that puts the customer first ahead of only profit! What a novel concept….thank you Start Pac.”

Greg B.

★★★★★

“We run a small locomotive shop that services engines up to about 3500 HP and Start Pac’s recommendation for our occasional engine starting needs with the 3324RR is great! Perfect little unit for what we need. My guys love it, it’s a hell of a lot better than the big old welders we always had to try to use before.”

Mike K.

★★★★★

“I’ve been a part of the Start Pac family for about 20 years and the dedication and consistency these people show goes so far beyond most companies I come across in the myriad industries I work in. They continue to surprise me with their passion and work ethic. I’ve bought probably a dozen units from their 53050 power supply, Li2700QC units to their new GREEN machine and I always know I am in great hands. I have a fleet of Phenoms and Eclipses and wouldn’t trust any other company, because no other company like them exists today that I’ve seen.”

R S.

★★★★★

“I run a flight training school and Start Pac has always been there and worked with my budget to make sure I get the equipment I need like the 53105 for example so I can keep my students training the way they need to.”

Scott L.

★★★★★

“I love my 53300 for my Phenom 300, great power supply that powers everything so my on-board battery lasts so much longer now. Great product, knowledgeable staff! Thanks, you guys!”

Brett A.

★★★★★

“I needed a starter for my AS-350 so I bought the Li2800QC and it’s amazing how it great it works, I get faster, cooler starts every time!”

Jean-Luc R.

★★★★★

“I got an education from one of the founders. I didn’t know my Kingair had lower over voltage settings than most other aircraft. He saved me time and money during my research phase compared to other companies who recommended the wrong units that my plane would have rejected. I bought the Li2700QC and it is fantastic! Thank you, Jim and Start Pac.”

Mike D.

★★★★★

“My 53025 is perfect for my SR22, they are an amazing company to work with and actually care about their customers. I called thinking I needed to spend a lot more and they down sold me for what I really needed. It’s refreshing to meet a company you can trust to do the ethical thing. START PAC is the real deal!”

Ian F.

★★★★★

“After I bought my Bell 412, I wasn’t sure what I needed to be able to conduct engine starting and maintenance but the amazing people at START PAC recommended one of their Micro GPU’s, the SUPER PAC 6028QC/50 and it is great! It does everything I need it to and didn’t break the bank. These guys rock!”

Justin K.

★★★★★

“We used the START PAC power supplies, the 53025 and the 53050 at my flight training school so when I graduated and got my job with my current company, I recommended the START PAC line and now we are retrofitting our location with START PAC. Great product, great people, great support and consistent! The best I’ve worked with.”

Amy K.

★★★★★

“I needed a unit for my TBM 850 and the great people at START PAC recommended the perfect unit considering the voltage sensitivity of my plane. I got the 3326QC/300 and it is fantastic! Works perfectly and they were always available for any questions I had, even on Saturday! Never seen such passion and dedication in a company. Can recommend them enough. They have a customer for life!”

Mike M.

★★★★★

“I needed something to power my cockpit and something for emergency engine starting when I land remotely for my R-66 and the good people at START PAC recommend the 53025 and the PRO. They are AWESOME! Love both products and work great! Thank you START PAC, I will tell everyone I know about how great you are to work with.”

Jim B.

★★★★★

“I needed a starter for my AS 350 and START PAC recommended the Li2800QC. I love this unit! Works perfect and I’ve gotten longer battery life from my ship’s battery and cooler engine starts. Love it when a company actually delivers what they promise!”

Mitchell R.

★★★★★

“We needed something for our Phenom 300 and START PAC was the only one to recommend the correct equipment. I had done my research and knew kind of what we needed given the voltage restraints of the plane. They know what they are doing! I bought their recommendation for the 3326QC/300 and we love it! Works perfectly and is a great compact design and true quality! It so nice and refreshing to work with a company who really knows their stuff.”

Dan J.

★★★★★

“We needed a jump starter for our locomotives that are 6000HP, the welders were too much hassle and a pain. The 3370RR is great! More efficient and easier to use all over the yard. The START PAC people are very knowledgeable and super helpful and were more than happy to answer every question I had and actually able to answer them lol. Thank you!”

Dave R.

★★★★★

“I needed a little emergency starter to carry on board my Piper since I fly to super remote locations in Canada, I bought the 1321-4QC. It was super affordable, works great and has saved me at least twice so far from a weak battery. START PAC is a great company to work with.”

Tom W.

★★★★★

“My company needed a GPU for our Citation XLS, so I called around to several companies and then called START PAC, they actually beyond helped me and educated me on the best way to care for the company’s asset. We bought the 3328QC/300 and love it. They have also always been available to take any additional questions, so we use it correctly. Great people, professional and knowledgeable and they sold us a great piece of equipment unlike some of the other companies that tried to sell us much more expensive unnecessary equipment. It’s great to work with honest people, especially today.”

Ally K.

★★★★★

“I needed a repeated jump starter for my Caravans in my skydiving operation and the people at START PAC were the only ones to know I couldn’t use a 28V unit for this because of over-voltage relay settings. I bought the 3326XL Special and it is perfect! Thank you START PAC for knowing what you’re doing!”

L.S.

★★★★★

“I needed something for updates in my 12V plane, and the good people at START PAC recommended the perfect tiniest little power supply, the little thing is freakin’ cute lol and works great! I bought the 53050/12V and I love it! Thank you START PAC!”

Dave T.

★★★★★

“Our battalion needed some starter for our Hueys and we wanted to buy a real American Made product. We were referred to START PAC and bought the 6028QC and they are great! New technology, smaller, have the patented Quick Change design so we don’t have to wait for months to get back repaired units, we have to be mobile and need to be able to move when deployed to a new location. START PAC knows their stuff and supports the US military on a whole other level. They sent us units, so we’d have them before they even got the official order.”

US Army

★★★★★

“I got stranded in my MD 500 from a weak battery and after that, I knew I didn’t want to happen again. I called around, but a buddy of mine recommended START PAC. These guys are the great! I spoke with the President, and she was beyond knowledgeable and kind to assist me personally and she spent about half an hour with me on the phone answering all of my questions and believe me there was a laundry list. I ended buying their PRO and it has been great! What a professional she was and what a great and extensive product line.”

Steve A.

★★★★★

“I have a small biz-jet operation and needed a GPU that work on everything that might come in. We service everything from Eclipse to Citations so we needed something universal for all potential aircraft coming in. START PAC recommended the 3326QC/300 and it has been exactly what we needed and for a hell of a lot less than what other companies recommended to us, so we bought 3. Great American made products, American ingenuity, and excellent support after the sale.”

Mike K.

★★★★★

“I just needed a little starter for my Piper Cub that wouldn’t break the bank, I got the 1324-1QC and it is perfect for me! I thought they’d try to sell me something super expensive like the other companies, but they said I didn’t need to waste my money on something that was overkill for what I needed. I appreciate how they do business and will only work with them, they’re honest and trustworthy.”

Zach T.

★★★★★

“We needed a power supply for maintenance on our Eurocopter fleet and weren’t quite sure what direction to go, so we started calling around with little success, no one seemed to really understand our needs and budgetary constraints. Then, someone recommended START PAC at our airfield and they were 1000% right. START PAC knew exactly what we needed and what would work within our budget, we bought the 53105 and it has been great! These people know their stuff! Great company and can’t recommend them enough.”

Bruce J.

★★★★★

“I needed a portable starting unit and power supply for light duty avionics work for my PC-12 for and START PAC knew exactly what I needed that would work on the plane considering the over voltage cut off limitation. I ordered their 53050 since I only have 110V in my hangar and the Li2700QC to carry on board. Great company, great reputation, and great products!”

Larry W.
.

★★★★★

“We operate short line locomotives and needed a better jump starting solution than our old welder. We knew BNSF and CSX used START PAC starting units, so trusted what they bought. We got the 3324RR since our locomotives are under 4000HP and it’s a great unit! We love it!”

Dwayne T.
.

★★★★★

“We needed a special unit that we didn’t think START PAC had in their product line up, so we called just to see if they could come up with a solution for our AW 169 which can be a real challenge to start with some much initial amperage draw automatically coming online before the start. The created a big 26V unit, the 3326XL Special that could handle the amp draw and then still have enough power to start the engine without too much voltage loss to the heli. These people are awesome! If it can be done, they are the ones to ask!”

Phil J.
.

★★★★★

“I wanted something for my Epic LT to carry on board in case I had a weak battery, and they recommend the PRO which is awesome and half the price to get a complete kit including adaptor cable and carry bag for half the price of inferior products out there I tried that crapped out after less than a month. What a score, get a great product and NOT get ripped off lol! Thank you START PAC team!”

Ted B.
.

★★★★★

“We needed some equipment for our flight school. START PAC took great care of us and what we needed for helicopters from Bell helicopters and fixed wing aircraft like Pipers and Caravans and even gave us an education discount. We ordered the 2326QC for engine starting when we need it so it works on all our aircraft and the 53050 for light duty avionics and maintenance work. Great company, great knowledgeable team! It’s nice to work with a company that still cares about their customers.”

Ivan R.
.

★★★★★

“When I took delivery of my Honda jet, I wanted to make sure I was covered and a buddy recommended START PAC, so I called them. I was impressed, Honda is one of their customers and they knew exactly what I needed for emergency starting, so I order the PRO kit and it is awesome! Thank you START PAC!”

D. W.
.

★★★★★

“When I took delivery of the Vision Jet, I wanted to make to sure I had the equipment I needed to maintain my jet. I bought the PRO for emergency starts and the 53300 for powering the onboard air conditioning and avionics etc. The people at START PAC were great! They spent so much time with me to make sure I was comfortable with my purchase and never once pressured me to buy until I was ready. These people are knowledgeable, respectful, and ethical! The perfect combination!”

Joe R.
.

★★★★★

“I was flying in the back country in Alaska and when I landed, my battery gave out. My Li2000QC literally saved me from being stranded in the middle of nowhere without any provisions or protection from the elements. Started up my MD 500 and I made it back safely to my family. Thank you START PAC, you saved me.”

Dan M.
.